Who we are
We are Running Duck Ltd (“Running Duck”). Our website address is: https://www.benbetts.co.uk – hereafter referred to as the ‘Site’.
Comments
When visitors leave comments on the Site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Cookies
If you leave a comment on our Site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this Site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
How we use your data
Users contacting this Site, and/or its owners do so by submitting personal information to us via a Contact Form or by emailing us. The information we collect includes:
- First name
- Last name
- Email address
- Work telephone number
- Company name
- Company size (employees)
- Business sector
- Enquiry details e.g. the nature of your enquiry or why you are contacting us
- Usage data on how you use our services
- Technical data such as IP address, browser type, version, location, operating system/platform
For the avoidance of doubt, Running Duck shall be entitled to collect anonymous and/or aggregated data across its various products and services provided that no individual natural person can be identified from such data (“Aggregate Data”). The Aggregate Data will be used to analyse behaviour, trends and needs and to improve, and enhance our services and for other development, creation of new features, diagnostic and corrective purposes in connection with our services. Running Duck shall own all right, title and interest in and to the Aggregate Data and this is not considered personal data.
Your personal information is stored until a time it is no longer required or has no reasonable use as detailed in the EU GDPR or UK GDPR (as applicable). In connection with retention of data we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure, the purposes for which we process the personal data and whether we can achieve those purposes through other means and the applicable legal, regulatory, tax, accounting or other requirements. In some circumstances we will anonymise your personal data (so that it can no longer be associated with you), in which case we may use this information indefinitely without further notice to you.
You are advised that you use our contact form or email submission process at your own risk.
This Site and its owners use any information submitted where required by law, to administer the working relationship with you/your employer, where they have another legitimate interest in doing so, to provide you with further information about the products / services they offer, and to assist you in answering any questions or queries you may have submitted. You can opt out of marketing emails by emailing ben (at) running-duck.com with an email titled “Marketing opt-out” or by using the unsubscribe link you will find on all our outbound marketing emails.
We will share your information with third parties where required by law, or where we have another legitimate interest in doing so or in connection with any possible sale merger or restructuring of all or any part of our business or assets.
We will only transfer your data outside of the UK and EEA to countries that have been deemed to provide an adequate level of protection for personal data or otherwise as permitted in accordance with any applicable data protection law (including without limitation through use of standard contractual clauses).
This website operates an opt-in to our email newsletter program. Our newsletter is used to inform subscribers about products and services supplied by Running Duck. You can opt-out of our email newsletters by emailing ben (at) running-duck.com with an email titled “Newsletter opt-out” or by using the unsubscribe link you will find on all our outbound marketing emails.
Subscriptions are taken in compliance with the EU GDPR or UK GDPR (as applicable). All personal details relating to subscriptions are held securely and in accordance with the EU GDPR or UK GDPR (as applicable).
Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity.
This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.
Subscribers are given the opportunity to unsubscribe at any time. This process is detailed at the footer of each email campaign. If an automated subscription system is unavailable clear instructions on how to unsubscribe will be detailed instead. Alternatively, you can email ben (at) running-duck.com and request a change to your preferences or subscription.
Under the EU GDPR or UK GDPR, as applicable, we need to have a legal reason (called a lawful basis in the regulation) to process your data.
Running Duck process personal information under the following five lawful basis categories:
- Legitimate interest – user has requested information about our services
- Legitimate interest – existing customer
- Legitimate interest – we may process personal information on business contacts who we believe would benefit from hearing about Running Duck’s services
- Performance of a contract – new or existing customer
- Freely given consent from contact – user has freely opted in to receive updates via email.
Under the EU GDPR or UK GDPR, as applicable, you can request that we give you a copy of all the personal data we have about you.
You should contact Running Duck with an email titled “Data Subject Access Request” (DSAR) sent to ben (at) running-duck.com if you wish to exercise your individual rights under GDPR.
Changes to this policy
We may occasionally update this policy to reflect changes in our services and customer feedback. If there are material changes to this policy or in how we will use your personal information we will notify you either by a suitable announcement on the Site or by directly sending you an email notification via the e-mail address provided by you on registration. The changes will apply to the use of the Site after we have given notice.
If you continue to use the Site after the date on which the change comes into effect, your use of the Site indicates your agreement to be bound by the new terms and conditions.
If you do not wish to accept the new terms and conditions you should not continue to use the Site. We encourage you to periodically review this policy.