Over the last twenty years of working with HT2 Labs and Learning Pool, Ben has partnered with globally recognised brands like Amazon, Google, Yum! IHG, Astrazeneca, BP, the International Olympic Committee and many more as an extension of their internal team.
With a background in research and a PhD to prove it, Ben’s approach is grounded in evidence but not overly academic. His unique blend of business savvy and learning expertise helps to bridge the gap between L&D teams and the business at large.
Ben’s work as a learning technology consultant is typically done on a relatively short-term, project basis. Equally adept at setting the vision as well as getting into the details, Ben can work with your team to generate ideas about how your department can help your business meet its strategic ambitions.
Beyond blue-sky thinking and ideation, Ben can help you develop the financial investment case for a new technology, additional headcount people or new processes. And, perhaps most importantly, he can help you to articulate the metrics that matter in proving the impact your team is having on performance and how you might go about measuring those metrics from day one.
Ben typically works with senior HR or L&D leadership (think Chief Learning Officer, Head of Talent, Director of Leadership Development) across the strategic planning cycle, from creating the vision, to building the investment case and on to measuring the outcomes:
creating the VISION
Ben can facilitate sessions with your team to help create a compelling vision of what learning technology can do to help your business realise its strategic ambitions.
building the case
Ben can partner with you as your learning technology consultant to create a compelling investment case for the right learning and performance technology.
Measuring outcomes
Ben is one of the foremost voices in the industry when it comes to measuring the impact of learning on performance. He designs strategies with the outcome in focus.
Ben’s expertise
Ben’s learning technology consulting is especially relevant for companies that are interested in his 3 key areas of expertise; Learning Data, Skills and AI in Learning:
Learning Data
Ben has helped companies to define their path towards the use of big data (including xAPI) in learning, helping to prove the impact of their interventions on performance.
Skills
Ben is a big proponent of adopting a skills-based approach to job design, with real-world experience of what it takes to pivot an organizations mindset to exploit the new currency of skills.
AI in Learning
Ben has been a fundamental part of the product development process for a number of new Generative (and non-generative) AI tools in L&D. Ben can help you make sense of the possibilities.